Shipping policy

Order processing

Orders are typically processed within 1–3 business days. Because some of our items — especially vintage and refurbished audio — are tested and carefully packed before they ship, occasionally an order may take a little longer. If there's a delay on your order, we'll reach out.

Shipping rates and delivery

Shipping rates are calculated at checkout based on your location and the size and weight of your order. Delivery times depend on the carrier and destination and are provided as estimates, not guarantees.

Once your order ships, you'll receive a confirmation email with tracking so you can follow it the whole way.

Fragile and vintage items

Vintage electronics and larger accessories are packed with extra care, and heavier or oversized items may carry adjusted shipping rates reflected at checkout.

International shipping and customs

If we ship to your country, any customs duties, import taxes, or fees charged by your country are the responsibility of the customer and are not included in the price you pay us at checkout. Delivery times on international orders can vary due to customs processing.

Delays, lost, or stolen packages

We're not responsible for carrier delays once a package leaves our hands, but we'll always help you track it down. If a package is lost or shows delivered but didn't arrive, contact us at autoworkspulse@gmail.com and we'll work with you and the carrier to resolve it.

Wrong address

Please double-check your shipping address at checkout. We're not able to cover the cost of reshipping orders sent to an address entered incorrectly, though we'll do what we can to help.

Questions about shipping? Email autoworkspulse@gmail.com.